Frequently Asked Questions

To list your jetty on Marina Match, please register as a host. Depending on the number of properties you’re listing, select the appropriate host type: If you are listing more than three marina properties (e.g., jetties, boat houses, boat storages, or other water storage facilities), please choose Commercial Host. Commercial hosts have access to advanced features such as a map view of marina facilities, marina bays, and berth locations directly on their dashboard. This map will be live and shared with guests. If you have fewer than three properties, choose Individual Host. After registering, verify your account by checking your email and entering the OTP (One-Time Password) provided. Once verified, follow these steps to list your property: Select Slip Management from your dashboard. Choose whether the property is For Rent or For Sale. Fill out the listing form with all necessary details. Please note: For sale listings, there is a one-time fee of AUD $50 plus GST. For rent listings, a fee of 3% plus GST will be applied whenever a booking is completed. This fee will be charged to the guest. Ensure that your pricing includes daily, weekly, monthly, 6-month, and annual rates, with GST included.

There is no limit as such. If you mean ship as in going on the water, make it wide and heavy enough, it will just sit there no matter what and be unaffected by the Weather. Moving it might not be so easy though.

You can reach us via phone at 1300 Marina, email at info@marinamatch.org, or through our contact form on the website.

Nothing is more important to us than your privacy. All your information is kept private, confidential and is shared only upon receiving your consent or if legally permitted to. Please check out our privacy policy for more information.

In the event the customer does not collect the products after the 3 months deadline, Marina Home has the right to cancel the Product Order and release the products back into the company inventory. In such a case the refund policy will include storage fees, credit card fees and any other deductions accumulated by the customer, till the date of its final settlement.

The reason for a declined payment can vary from incorrectly entering the card or CVV number to having insufficient funds on the card used. You will be notified of a payment error instantly on your order review screen. In case the error persists, please raise an enquiry into the matter with your financial institute.

You can reach us via phone or through our contact form on the website.

The contact details for commercial marinas or individual jetty hosts are included in the listing description. If you have any questions, you can reach out directly to the marina manager or jetty owner using the provided information.